Why “WTF?!” is possibly the most important question today
“WTF?!” This is probably one of the most important questions we ought to ask these days. No, it is not the obscene expression or question some people think of. WTF stands for “What’s the future?” In a world in turmoil — climate change, the COVID-19 pandemic, exponential…
Why Customer Obsession May Blind You
We are taught that if we want our business to be successful we have to focus on our customers. But if this is wrong?! Wait a second! Why, on heaven’s earth, should customer obsession be a bad thing? Isn’t it what modern firms preach? Especially in an…
Die Zukunft ist menschlich – nicht technisch!
Die Zukunft ist menschlich – nicht technisch! Richtig: In einem früheren Blogpost erklärte ich, warum die Zukunft weiblich ist. Gleichwohl dürfen wir diese Aussage nicht als ausgrenzend verstehen. Richtig und wichtig ist es zu verstehen, dass wir als Mensch sowohl weibliche als auch männliche Seiten…
The Art and Magic of Making Joy the Driver of Your Business
Inside a Human Business. An interview with Richard Sheridan, Co-Founder and Co-CEO of Menlo Innovations Menlo Innovations is not yet another software development company in Ann Arbor, Michigan. It is unique in many aspects. Face this, every year more than 3.000 people visit this firm to watch…
Being Human in the Digital Age
The digital transformation was one of the buzz words at this year’s World Economic Forum in January 2019. Walking the streets there were numerous signs for special events, receptions, panels, speeches or forums on the topic. All of them had in common that there was…
A Human Business Primer: Overcoming Trump’s Fear-Driven Capitalism, Part 1
This is not another attack on Trump. Actually, I don’t really care too much about Trump. What I do care about are the implications of his policies, ideology, worldview, decisions, moods, and, believe it or not, at times his tweets. And yet, it is not…
Planning is Fear. Instead, Work with Life and Joy.
I have worked in professional project management for quite a number of years. Over the last years, I have moved away from classical project management and one of its core activities: planning. There are a number of reasons for this. First of all, I believe that…
3 dangerous pitfalls that keep conscious business leaders away from grasping the future of work in today’s digital age
Welcome to the future of work Many of us know that today’s business world is changing. This is not new. It has always been this way. Alas, it is also a fact that due to digital change the pace of change in our business world,…
A dream coming true – the ideal company
Doing what I love, loving what I do. No more, no less. An international organization and environment where people are open for the unique and unprecedented opportunities of the digital transformation, also known as the Industrial Revolution 4.0. It is a place where you can…
Product vs. Customer Focus
If you ever had doubts about the essence and value of customer vs. product focus, have a look at the following example: Now, imagine if Volkswagen changed its attitude and strategy and start focusing on and addressing the needs and expectations of their customers. Personally,…